Behind the Scenes at Atlanta Bathrooms: A Look at Our Sales & Customer Service Team

At Atlanta Bathrooms, we pride ourselves on delivering high-quality products paired with exceptional service. Recently, our  Sales & Customer Service Manager, Tracey Doherty, shared insights into how our Sales & Customer Service team operates, highlighting what makes us stand out from the competition.  Taking us behind the scenes, giving us a closer look at the passion, expertise, and dedication that drive our team every day!

As Tracey explains, our customer-first approach is what truly defines us. With over 40 years of combined experience, our team has deep knowledge of our products, allowing us to provide accurate, reliable, and timely support. What’s more, being based at our headquarters and manufacturing site gives a unique advantage —our teams work closely with one another, ensuring a seamless flow of information and service.

Our Sales & Customer Service team plays a vital role in ensuring a seamless experience for every customer. Their dedication and efficiency are reflected in the sheer volume of interactions they manage each year. With more than…

• 27,000 inbound calls answered
• 12,000 outbound calls made
• 40,000 emails responded to
• 4,000 customer queries resolved

These figures demonstrate their unwavering commitment to providing timely and effective support. Every conversation is an opportunity to assist, guide, and enhance the customer journey, reinforcing our reputation for reliability and excellence. For installers, our team provides expert advice, ensuring they have the information they need for flawless installations. Although post-installation issues are rare due to our high-quality products, Tracey reassures viewers that our team is always available to provide assistance when needed.

One of the biggest takeaways from Tracey’s video is the unwavering commitment our team has to customer satisfaction. From hassle-free replacements to on-time deliveries and a lifetime product guarantee, we go above and beyond to make every interaction effortless and reassuring.

At Atlanta Bathrooms, choosing us means choosing a team that is passionate, knowledgeable, and dedicated to excellence. As Tracey highlights, we truly care about delivering outstanding service, and we’re excited to continue raising the bar for our customers.

If you haven’t watched the video yet, be sure to check it out—it’s a fantastic glimpse into what makes our team so special!

Watch the Video In Full!…