Be Modern Ltd (the ‘Company’) provides a one year warranty in respect of the electric fire appliance. Please consult your model instructions for further details regarding warranties and extended warranties if applicable to your chosen model.
This Guarantee does not affect your statutory rights.
On requiring service contact the retailer who supplied your product who will assist you and advise you, as necessary.
Be Modern (‘the Company’) provides a 1 year warranty in respect of the surround/fireplace (‘the Product’) ranges subject to the following terms and conditions.
In the event of service being required, the purchaser should initially contact the retailer/installer who supplied the product and they will assist and advise you further as necessary.
(i) The Product has been purchased and installed within the UK
(ii) It relates to the initial installation as carried out for the original purchaser
This Guarantee is non-transferable
IMPORTANT: Product only suitable for non Be Modern and FLARE gas fires up to 4kW
Be Modern Ltd warrants this product against manufacturing defects which affect the performance of the product. This warranty is non transferable and is valid from the date of purchase or the product. It is important that you retain the receipt of purchase or invoice as proof of date of purchase. This extended warranty excludes any refractory ceramics (i.e. fuel pieces or ceramic lining), batteries, bulbs or consumable items within the appliance. This warranty does not cover replacement glass panels which have been stained due to running an appliance where flame has contacted the glass caused by poor ceramic setup. This warranty provides for parts and labour to repair or replace (at the discretion of Be Modern Ltd) any faulty component(s) for the first year from the date of purchase. This warranty provides for parts to repair or replace (at the discretion of Be Modern Ltd) any faulty component(s) for the 2nd, 3rd, 4th and 5th years from the date of purchase.
Terms and Conditions.
a: is exposed to any corrosive conditions whether direct or indirect
b: is exposed to long periods of damp or condensation