Some fields are missing or not formatted correctly. Please ensure all required fields are completed to continue.
Thank you for completing the warranty form. You will receive confirmation via email shortly.
All our complete electric fireplaces, inset electric fires, stoves, micro marble and timber surrounds come with a 1 year warranty covering manufacturing defects. There is no need to register these products as your 1 year warranty comes as standard upon purchase. However you are more than welcome to register your product. Please ensure you keep proof of purchase.
Our inset gas fires come available with a 5 year extended warranty upon registration, providing you with reassurance and peace of mind. Please complete the online form within 28 days of purchase.
Year 1 covers parts and labour, whilst year 2 onwards covers parts only and this is subject to your annual servicing being kept up to date.